Partner Accounts (MSP, Agency etc)
We recognize the unique challenges that Managed Service Providers (MSPs) face when managing multiple clients and their diverse infrastructures. Our MSP version of the product is specifically designed to streamline these complexities, offering an enhanced hierarchical structure that provides clarity, control, and efficiency.
Enhanced Hierarchical Structure
Our MSP solution introduces an additional organizational layer, allowing you to manage all your clients and their resources seamlessly within a single platform. The hierarchy is structured as follows:
1. Organization Level
MSP Organization: This is your primary domain as an MSP. It serves as the central hub from which you oversee all client projects and internal operations.
2. Projects (Client-Level)
Individual Client Projects: Under your MSP organization, you can create distinct projects for each of your clients. This segregation ensures dedicated environments for each client, enhancing security and management efficiency.
3. Applications
Client Applications: Within each client project, you can define multiple applications that represent the services or solutions you provide to that client.
4. Environments
Development, Staging, UAT, etc.: For each application, set up various environments to mirror the different stages of your deployment pipeline. This facilitates smoother development cycles and reliable rollouts.
5. Resources
Individual Assets: At the base level are the resources themselves—compute instances, databases, storage, networking components, and more. These are the fundamental building blocks that power your clients' applications and services.
Key Features and Benefits
Centralized Management: Oversee all clients and their respective resources from a unified dashboard, reducing the need for multiple management tools.
Customizable Access Controls: Assign specific permissions at the organization, project, or resource level to ensure team members have appropriate access while maintaining security protocols.
Efficient Resource Allocation: Optimize resource usage and reduce costs with our advanced finops capabilities, providing insights into spending patterns across all clients.
Improved Collaboration: Facilitate better communication and collaboration within your team and with clients through shared environments and transparent reporting.
Getting Started is Easy
Create Your Organization: Sign up and establish your primary organization within our platform.
Contact the team: We will activate your account as an MSP to add the additional layer of hierachy.
Add Client Projects: Set up individual projects for each client to keep environments separate and secure.
Define Applications and Environments: Customize each project with the necessary applications and environments that align with your clients' needs.
Organize Resources: Utilize resource groupings to efficiently manage and monitor resources.
Set Permissions: Configure access controls to ensure your team operates effectively while maintaining compliance and security standards.
By choosing our MSP solution, you're investing in a platform that scales with your business, adapts to your workflow, and enhances the services you provide to your clients. We're committed to supporting your growth and success every step of the way.
Feel free to reach out to our support team for a personalized demo or any assistance you may need in transitioning to our MSP platform.
Last updated